Shipping & Returns

At Calito, we aim to make your shopping experience seamless and worry-free. Below you’ll find details about our shipping and return policies:

Shipping Information

• Processing Time: Orders are processed within 1-2 business days.
• Shipping Options:
  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Express Shipping: Estimated delivery within 2-3 business days.
• Shipping Costs: Calculated at checkout based on your location and selected shipping method.
• Free Shipping: Enjoy free standard shipping on orders over $50 (terms may apply).

Note: Delivery times may vary during holidays or due to unforeseen delays.

Return Policy

Your satisfaction is our priority. If you’re not completely satisfied, you can return your purchase:

• Eligibility: Returns are accepted within 30 days of delivery.
• Condition: Items must be unworn, unwashed, and in their original packaging.
• Exclusions: Certain items (e.g., clearance, personal care products) are non-returnable.

How to Return

1. Visit our Start a Return page.
2. Fill out the return request form with your order details.
3. Ship your return using the provided instructions.

Refund Process

• Refunds will be processed to the original payment method within 7-10 business days after receiving the return.
• Shipping fees are non-refundable unless the return is due to our error.

Need Assistance?

For any questions about shipping or returns, contact us at support@calito.com.